Resolved after 2 hours 41 minutes, affecting Fibre Broadband, on June 5, 2025.
Chorus have issues a clearance notice for the issue. Moving incident to resolved.
Affected components
Update timeline
- investigating Jun 05, 2025, 11:18 PM UTC
We have identified an issue affecting our Chorus Wellington UFB handover. This handover services Wellington, Kapiti, Hutt Valley, Palmerston North and through to Napier. Currently around 90% of connections are offline. We are working with Chorus on a resolution.
- identified Jun 05, 2025, 11:46 PM UTC
Chorus have identified the source of the issue and are working on a fix. Issue is affecting multiple service providers and is not isolated to just Voyager.
- monitoring Jun 06, 2025, 12:21 AM UTC
We are seeing connections come back online. If your connection is still down a restart of your router may be required.
- resolved Jun 06, 2025, 02:00 AM UTC
Chorus have issues a clearance notice for the issue. Moving incident to resolved.
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