Resolved after 1 day 23 hours, affecting SMS services, on September 9, 2025.
Service appears to be fully restored. We’ll continue to keep a close eye on things to ensure continued stability. Thank you for your patience!
Affected components
Update timeline
- identified Sep 09, 2025, 08:58 PM UTC
We’re experiencing a service outage with the listed services. We apologise for any inconvenience and will provide further updates as we work to restore normal service. Symptoms: SMS delivery for subset of International numbers will fail.
- identified Sep 09, 2025, 09:02 PM UTC
Update - We are continuing to work on a fix for this issue.
- identified Sep 09, 2025, 09:04 PM UTC
We’re experiencing a service outage with the listed services. We apologise for any inconvenience and will provide further updates as we work to restore normal service. Symptoms: SMS delivery for subset of International numbers will fail.
- monitoring Sep 11, 2025, 08:05 PM UTC
The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience! Symptoms: SMS delivery for subset of International numbers will fail.
- monitoring Sep 11, 2025, 08:06 PM UTC
Service appears to be fully restored. We’ll continue to keep a close eye on things to ensure continued stability. Thank you for your patience!
- resolved Sep 11, 2025, 08:07 PM UTC
This incident has been resolved.
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