Voyager Internet incident
Unplanned Outage - UFB Broadband - Waikato Region
Resolved after 5 days 14 hours, affecting Fibre Broadband, on October 23, 2025.
Service appears to be fully restored. We’ll continue to keep a close eye on things to ensure continued stability. Thank you for your patience!
Affected components
Update timeline
- monitoring Oct 23, 2025, 03:48 AM UTC
The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience! Symptoms: We are aware of the momentarily Broadband connection drops some customers might have noticed in the Waikato region around 3:50pm. We are further investigating this with our vendor and will continue to monitor it for any further occurrences. We apologize for any inconvenience , please reach out to our Support team on 0800 477 333 if any issues. Recommended user actions: No action required
- monitoring Oct 28, 2025, 06:15 PM UTC
Service appears to be fully restored. We’ll continue to keep a close eye on things to ensure continued stability. Thank you for your patience!
- resolved Oct 28, 2025, 06:16 PM UTC
This incident has been resolved.
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