Voyager Internet incident

Cloud VM - Partial Outage (Christchurch)

Resolved after 15 hours 12 minutes, affecting Websites and Domains and 1 more, on October 30, 2025.

monitoring Oct 30, 2025, 11:58 PM UTC

Service appears to be fully restored. We’ll continue to keep a close eye on things to ensure continued stability. Thank you for your patience!

Started
Oct 30, 2025, 08:46 AM UTC
Resolved
Oct 30, 2025, 11:59 PM UTC
Duration
15h 12m
Detected by Pingoru
Oct 30, 2025, 08:46 AM UTC

Affected components

WebsitesDomainsPartner PortalEmailWebsite HostingMSSQL Shared HostingCloud Servers / Virtual Data center

Update timeline

  1. investigating Oct 30, 2025, 08:46 AM UTC

    We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more. Symptoms: Engineers are currently investigating an infrastructure outage in the Christchurch region. Customers may observe intermittent availability of the mentioned services during this time.

  2. identified Oct 30, 2025, 09:09 AM UTC

    We’re experiencing a service outage with the listed services.
We apologise for any inconvenience and will provide further updates as we work to restore normal service. Symptoms: Engineers are currently investigating an infrastructure outage in the Christchurch region. Customers may observe intermittent availability of the mentioned services during this time.

  3. monitoring Oct 30, 2025, 10:11 AM UTC

    The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience! Symptoms: Engineers are currently investigating an infrastructure outage in the Christchurch region. Customers may observe intermittent availability of the mentioned services during this time.

  4. monitoring Oct 30, 2025, 11:58 PM UTC

    Service appears to be fully restored. We’ll continue to keep a close eye on things to ensure continued stability. Thank you for your patience!

  5. resolved Oct 30, 2025, 11:59 PM UTC

    This incident has been resolved.

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