Resolved after 7 hours 48 minutes, affecting Domains, on February 1, 2026.
Service appears to be fully restored. We’ll continue to keep a close eye on things to ensure continued stability. Thank you for your patience!
Affected components
Update timeline
- investigating Feb 01, 2026, 01:42 AM UTC
We’re currently investigating reports of a potential service interruption with the listed services. We apologise for any inconvenience and will update you as soon as we learn more. Symptoms: Customer are unable to update there DNS record using 1stdomain DNS portal. Recommended user actions: We are currently checking it.
- identified Feb 01, 2026, 02:36 AM UTC
We’re experiencing a service outage with the listed services. We apologise for any inconvenience and will provide further updates as we work to restore normal service. Symptoms: Customer are unable to update there DNS record using 1stdomain DNS portal. Recommended user actions: We are currently checking it.
- identified Feb 01, 2026, 02:54 AM UTC
We’re experiencing a service outage with the listed services. We apologise for any inconvenience and will provide further updates as we work to restore normal service. Symptoms: We have identified the issues and implemented a fix which will enable customers to update their DNS records using 1stdomain DNS portal. Recommended user actions: We are currently checking it.
- identified Feb 01, 2026, 02:55 AM UTC
We’re experiencing a service outage with the listed services. We apologise for any inconvenience and will provide further updates as we work to restore normal service. Symptoms: We have identified the issues and implemented a fix which will enable customers to update their DNS records using 1stdomain DNS portal. Recommended user actions: We are monitoring and will advise if there is anything for you to do.
- monitoring Feb 01, 2026, 02:58 AM UTC
The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience! Symptoms: We have identified the issues and implemented a fix which will enable customers to update their DNS records using 1stdomain DNS portal. Recommended user actions: We are monitoring and will advise if there is anything for you to do.
- monitoring Feb 01, 2026, 02:59 AM UTC
The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience! Symptoms: We have identified the issues and implemented a fix which will enable customers to update their DNS records using 1stdomain DNS portal. Recommended user actions: We will continue to monitor the DNS server Cluster
- monitoring Feb 01, 2026, 03:13 AM UTC
The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience! Symptoms: We have seen some progress and DNS propagation on our DNS portal is now working. We will still be monitoring for any activity in our DNS cluster Recommended user actions: We will continue to monitor the DNS server Cluster
- monitoring Feb 01, 2026, 03:13 AM UTC
The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience! Symptoms: We have seen some progress and DNS propagation on our DNS portal is now working. We will still be monitoring for any activity in our DNS cluster Recommended user actions: We will continue to monitor the DNS server Cluster
- monitoring Feb 01, 2026, 03:14 AM UTC
The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience! We have mitigated most of the effects of the issue, but are still undertaking remedial action to restore normal service. You might notice some degradation or intermittent issues. Symptoms: We have seen some progress and DNS propagation on our DNS portal is now working. We will still be monitoring for any activity in our DNS cluster Recommended user actions: We will continue to monitor the DNS server Cluster
- monitoring Feb 01, 2026, 09:29 AM UTC
The issue has been resolved. Our team will keep a close eye on things to make sure everything stays stable. Thank you for your patience! We have mitigated most of the effects of the issue, but are still undertaking remedial action to restore normal service. You might notice some degradation or intermittent issues. Symptoms: We have seen some progress and DNS propagation on our DNS portal is now working. We will still be monitoring for any activity in our DNS cluster Recommended user actions: We will continue to monitor the DNS server Cluster
- monitoring Feb 01, 2026, 09:30 AM UTC
Service appears to be fully restored. We’ll continue to keep a close eye on things to ensure continued stability. Thank you for your patience!
- resolved Feb 01, 2026, 09:31 AM UTC
This incident has been resolved.
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