Voyager Internet incident

Delayed email delivery to Outlook/Hotmail

Resolved after 1 day 5 hours, affecting Domains and Email, on February 25, 2026.

investigating Feb 27, 2026, 01:45 AM UTC

Service appears to be fully restored. We’ll continue to keep a close eye on things to ensure continued stability. Thank you for your patience!

Started
Feb 25, 2026, 08:32 PM UTC
Resolved
Feb 27, 2026, 01:46 AM UTC
Duration
1d 5h
Detected by Pingoru
Feb 25, 2026, 08:32 PM UTC

Affected components

DomainsEmail

Update timeline

  1. investigating Feb 25, 2026, 08:32 PM UTC

    Symptoms: We are currently aware of a third‑party issue affecting email delivery to Microsoft‑managed email services. This appears to be a Microsoft‑side issue affecting many email providers, including ours. Our engineers are monitoring the situation. For further updates, please visit the status page at 1stdomains.nz

  2. investigating Feb 25, 2026, 10:31 PM UTC

    Symptoms: [Update 11:30] - We are currently aware of a third‑party issue affecting email delivery to Microsoft‑managed email services. This appears to be a Microsoft‑side issue affecting many email providers, including ours. Our engineers are monitoring the situation. For further updates, please visit the status page at 1stdomains.nz

  3. investigating Feb 25, 2026, 10:54 PM UTC

    While we are waiting on this third- party issue to be resolved, we have implemented a work around for many of our customers. We are working on solution for the remaining customers and will advise soon

  4. investigating Feb 25, 2026, 10:55 PM UTC

    We are still waiting for update from Microsoft.

  5. investigating Feb 25, 2026, 11:47 PM UTC

    We are continuing to wait for updates from Microsoft. Thank you for you patience!

  6. investigating Feb 26, 2026, 02:32 AM UTC

    Microsoft is still working on resolution. We will share an update once we have more information.

  7. investigating Feb 27, 2026, 01:45 AM UTC

    Service appears to be fully restored. We’ll continue to keep a close eye on things to ensure continued stability. Thank you for your patience!

  8. resolved Feb 27, 2026, 01:46 AM UTC

    This incident has been resolved.

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