Voyager Internet incident

Unscheduled Outage - UFB - re Chorus Planned Network Event CRQ000614274850

Ongoing since 08:41 PM UTC, affecting Fibre Broadband.

investigating Oct 13, 2026, 08:41 PM UTC

We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more. Symptoms: We are receiving reports that a small amount of customers involved in Chorus maintenance event CRQ000614274850 are still down following the maintenance period advised by Chorus. Recommended user actions: If you are still experiencing issues, please reboot your ONT. If this does not resolve the issue, please contact Voyager support one 0800 477 333

Started
Oct 13, 2026, 08:41 PM UTC
Resolved
Ongoing
Duration
● 10d 8h
Detected by Pingoru
Oct 13, 2026, 08:41 PM UTC

Affected components

Fibre Broadband

Update timeline

  1. investigating Oct 13, 2026, 08:41 PM UTC

    We’re currently investigating reports of a potential service interruption with the listed services.
We apologise for any inconvenience and will update you as soon as we learn more. Symptoms: We are receiving reports that a small amount of customers involved in Chorus maintenance event CRQ000614274850 are still down following the maintenance period advised by Chorus. Recommended user actions: If you are still experiencing issues, please reboot your ONT. If this does not resolve the issue, please contact Voyager support one 0800 477 333

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