Resolved after 37 minutes, affecting SIP Outbound Calling and SIP Inbound Calling and 1 more, on September 26, 2022.
Voxtelesys was alerted of packetloss affecting our SLC datacenter. After investigation, the issue was isolated to a single ISP which was immediately removed from our BGP routing. At this point the packetloss has cleared up. We will continue to monitor.
Affected components
Update timeline
- monitoring Sep 26, 2022, 05:39 PM UTC
Voxtelesys was alerted of packetloss affecting our SLC datacenter. After investigation, the issue was isolated to a single ISP which was immediately removed from our BGP routing. At this point the packetloss has cleared up. We will continue to monitor.
- resolved Sep 26, 2022, 06:17 PM UTC
This incident has been resolved.
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