Resolved after 13 hours 40 minutes, affecting SIP Outbound Calling and SIP Inbound Calling and 1 more, on June 16, 2023.
Voxtelesys NOC was alerted of packetloss affecting our DFW datacenter. The issue was isolated to a single Tier-1 upstream transit provider, which we immediately withdrew from our BGP routing. We are continuing to monitor, but at this point the packetloss has cleared up.
Affected components
Update timeline
- monitoring Jun 16, 2023, 04:13 PM UTC
Voxtelesys NOC was alerted of packetloss affecting our DFW datacenter. The issue was isolated to a single Tier-1 upstream transit provider, which we immediately withdrew from our BGP routing. We are continuing to monitor, but at this point the packetloss has cleared up.
- resolved Jun 17, 2023, 05:53 AM UTC
Further investigation showed a fiber cut which has now been spliced.
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