Vonage incident

IR27324 - Delayed dashboards on EMEA

Started
May 01, 2026, 09:55 AM UTC
Resolved
Ongoing
Duration
● 2d 15h
Detected by Pingoru
May 01, 2026, 09:55 AM UTC

Affected components

VCC Platform Supervisor & AdminVCC Platform Supervisor & AdminStatistics / ReportingStatistics / Reporting

Update timeline

  1. investigating May 01, 2026, 09:55 AM UTC

    We are aware of issues that may be impacting your VCC Dashboards. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/ .

  2. monitoring May 01, 2026, 10:24 AM UTC

    Vonage services continue to show signs of recovery following today's interruption in VCC Dashboards service We'll continue to provide further updates here within 2 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

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