Vonage incident

IR27368 - AI Studio issues

Vonage is currently experiencing a minor incident affecting AI Studio Virtual Assistant and AI Studio Virtual Assistant and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 09, 2026, 04:29 PM UTC
Resolved
Ongoing
Duration
● 1h 52m
Detected by Pingoru
Jun 09, 2026, 04:29 PM UTC

Affected components

AI Studio Virtual AssistantAI Studio Virtual AssistantAI Studio Virtual AssistantAI Studio Virtual AssistantAI Studio Virtual AssistantAI Studio Virtual Assistant

Update timeline

  1. investigating Jun 09, 2026, 04:29 PM UTC

    We are aware of issues that may be impacting your AI Studio. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2h 30m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/

  2. investigating Jun 09, 2026, 06:13 PM UTC

    We are working to resolve the issue that may be impacting your AI Studio for new Salesforce integrations. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/