Affected components
Update timeline
- investigating Mar 12, 2026, 03:06 PM UTC
We are currently aware of an ongoing issue affecting the APIs for the NAM region, affecting multiple Vonage services. Our Incident Management team is investigating the issue with priority
- investigating Mar 12, 2026, 04:06 PM UTC
We continue to work to resolve the issue that may be impacting your Vonage services. We'll continue to provide further updates here within 1h. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/.
- monitoring Mar 12, 2026, 05:07 PM UTC
Vonage services continue to show signs of recovery following today's interruption in API signalling. We'll continue to provide further updates here within 1h and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/.
- investigating Mar 12, 2026, 06:12 PM UTC
We continue to work to resolve the issue that may be impacting your performance dashboards. We'll continue to provide further updates here within 1 hour. Thank you for your patience and understanding.
- resolved Mar 12, 2026, 07:17 PM UTC
Vonage services have been restored following today’s issue that may be have impacted your performance dashboards. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/.
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