Vonage incident
IR27293 - WebRTC connectivity issues in APAC region
Affected components
Update timeline
- identified Apr 01, 2026, 06:44 AM UTC
We are aware of issues that may be impacting your WebRTC service in APAC region. Our engineers are working to resolve the issue as soon as possible. We'll provide further updates within 2 h 30 m. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
- resolved Apr 01, 2026, 07:25 AM UTC
Vonage services have been fully restored following today's WebRTC service outage in APAC region, which began at 2026-04-01 3:41 AM UTC. Full resolution has been confirmed effective 2026-04-01 6:05 AM UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
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