Vonage API Outage History
Vonage API degraded · 5 active incidents · 1 long-running issue View live status →Pingoru has recorded 314 incidents for Vonage API: 314 in the last 12 months and 115 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 36 | 179 of 720 (25%) |
| May 2026 | 44 | 464 of 744 (62%) |
| June 2026 | 45 | 189 of 720 (26%) |
| July 2026 | 53 | 251 of 744 (34%) |
| August 2026 | 27 | 216 of 744 (29%) |
| September 2026 | 34 | 357 of 720 (50%) |
| October 2026 | 48 | 395 of 593 (67%) |
Incidents, newest first
Minor March 19, 2026 Colombia SMS - Delivery degradation towards Tigo and Movistar network 3h 33m SMS Latin America
Started Mar 19, 2026, 04:46 AM UTC· resolved Mar 19, 2026, 08:19 AM UTC
- investigating Mar 19, 2026, 04:46 AM UTC
Please be advised that we are observing message delivery degradation towards Tigo and Movistar Colombia. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Mar 19, 2026, 07:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 08:19 AM UTC
This incident has been resolved.
Minor March 18, 2026 CA SMS - Delivery receipt latency affecting a subset of Short Codes to multiple networks 15h 39m SMS North America
Started Mar 18, 2026, 10:23 PM UTC· resolved Mar 19, 2026, 02:03 PM UTC
- investigating Mar 18, 2026, 10:23 PM UTC
We have observed an issue impacting SMS messages from a subset of short codes to multiple networks in CA. You may experience missing or delayed delivery receipts for a subset of short codes sending to multiple networks in CA. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com.
- monitoring Mar 18, 2026, 11:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 02:03 PM UTC
This incident has been resolved.
Minor March 18, 2026 USA & Canada SMS - Latency affecting 10DLC numbers towards multiple networks 16h 54m SMS North America
Started Mar 18, 2026, 09:10 PM UTC· resolved Mar 19, 2026, 02:04 PM UTC
- investigating Mar 18, 2026, 09:10 PM UTC
We have detected latency impacting messages to several networks in the USA & Canada. As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com.
- monitoring Mar 18, 2026, 11:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 02:04 PM UTC
This incident has been resolved.
Notice March 18, 2026 Service issue: Voice Inspector 57m Voice Inspector
Started Mar 18, 2026, 12:56 PM UTC· resolved Mar 18, 2026, 01:53 PM UTC
- monitoring Mar 18, 2026, 12:56 PM UTC
Vonage services continue to show signs of recovery following today's interruption in Voice Inspector access. We'll continue to provide further updates here within 2 hours, and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com
- investigating Mar 18, 2026, 01:51 PM UTC
Vonage services are fully restored following the interruption in Voice Inspector Access from [2026-03-16 09:55] UTC until [2026-03-18 12:23] UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com
- resolved Mar 18, 2026, 01:53 PM UTC
Vonage services are fully restored following the interruption in Voice Inspector Access from [2026-03-16 09:55] UTC until [2026-03-18 12:23] UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com
Notice March 17, 2026 Voice Platform Issues 1d 2h Voice API
Started Mar 17, 2026, 09:00 PM UTC· resolved Mar 18, 2026, 11:33 PM UTC
- investigating Mar 17, 2026, 09:00 PM UTC
We have identified an issue where forwarded outbound call legs from non-Voange numbers to our carrier are being rejected due to SIP header issues. We are working to fully identify and address the issue. Please contact support if you notice issues with your calls.
- identified Mar 17, 2026, 10:12 PM UTC
We have identified the issue that's impacting forwarded calls from non-Vonage numbers and have applied initial mitigations. We will continue to provide updates along the way until full service is restored. Thank you for your patience and understanding. If you have any questions, please contact [api.support.vonage.com OR https://www.vonage.com/support/]
- investigating Mar 18, 2026, 03:38 AM UTC
We have mitigations in place, and we are still working on a permanent fix. We will continue to provide updates along the way until full service is restored. Thank you for your patience and understanding.
- identified Mar 18, 2026, 04:58 AM UTC
We have mitigations in place, and we are still working on a permanent fix. We will continue to provide updates along the way until full service is restored. Thank you for your patience and understanding.
- identified Mar 18, 2026, 11:00 AM UTC
Our engineering team has identified the issue that may be impacting your voice calling services for forwarded calls from non-Vonage numbers, and has applied initial mitigations. We will continue to provide further updates every 8 hours, and once full service is restored. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com
- monitoring Mar 18, 2026, 11:11 PM UTC
A fix has been rolled out to all datacenters. There should be no further issues with forwarded call legs. Please contact support if you notice any ongoing issues with your calls.
- resolved Mar 18, 2026, 11:33 PM UTC
Vonage services have been fully restored. Full resolution has been confirmed effective 2026-03-18 21:25 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please get in touch with support.
Minor March 17, 2026 Messages API Delivery issues 11m Messages API
Started Mar 17, 2026, 04:52 PM UTC· resolved Mar 17, 2026, 05:04 PM UTC
- investigating Mar 17, 2026, 04:52 PM UTC
We are aware of issues that may be impacting your Messages API channel, You might experience messages struck in Submitted or having Undelivered status. As a result, Verify V2 requests were also impacted. Our engineers are working to quickly resolve the issue. We'll provide further updates within next one hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com
- resolved Mar 17, 2026, 05:04 PM UTC
Vonage services are fully restored following today's interruption with Messages API Channel and Verify V2 from 2026-03-17T16:31:00.000 untill 2026-03-17T16:46:00 UTC Thank you for your patience and understanding as we worked to restore services as quickly as possible.
Notice March 16, 2026 Service issue with Voice Call Transcriptions – Voice API
Started Mar 16, 2026, 02:57 PM UTC· resolved Mar 16, 2026, 02:57 PM UTC
No vendor updates were posted for this incident.
Minor March 16, 2026 Belgium SMS - Delivery degradation towards Belgium Proximus 2h 39m SMS Europe
Started Mar 16, 2026, 01:03 PM UTC· resolved Mar 16, 2026, 03:42 PM UTC
No vendor updates were posted for this incident.
Minor March 16, 2026 Singapore SMS - Delivery degradation towards Singtel network 1h 51m SMS APAC
Started Mar 16, 2026, 05:02 AM UTC· resolved Mar 16, 2026, 06:53 AM UTC
No vendor updates were posted for this incident.
Notice March 13, 2026 Ireland Sender ID alteration –
Started Mar 13, 2026, 05:43 PM UTC· resolved Mar 13, 2026, 05:43 PM UTC
No vendor updates were posted for this incident.