Vonage API incident

CA SMS - Delivery receipt latency affecting a subset of Short Codes to multiple networks

Minor Resolved View vendor source →
Started
Mar 18, 2026, 10:23 PM UTC
Resolved
Mar 19, 2026, 02:03 PM UTC
Duration
15h 39m
Detected by Pingoru
Mar 18, 2026, 10:23 PM UTC

Affected components

SMS North America

Update timeline

  1. investigating Mar 18, 2026, 10:23 PM UTC

    We have observed an issue impacting SMS messages from a subset of short codes to multiple networks in CA. You may experience missing or delayed delivery receipts for a subset of short codes sending to multiple networks in CA. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com.

  2. monitoring Mar 18, 2026, 11:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 19, 2026, 02:03 PM UTC

    This incident has been resolved.

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