Vonage API incident

India - multiple networks - MULTIPLE CHANNEL PROCESSING DEGRADATION

Minor Resolved View vendor source →

Vonage API experienced a minor incident on August 29, 2026 affecting Voice APAC, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2026, 08:45 AM UTC
Resolved
Aug 31, 2026, 10:27 AM UTC
Duration
2d 1h
Detected by Pingoru
Aug 29, 2026, 08:45 AM UTC

Affected components

Voice APAC

Update timeline

  1. investigating Aug 29, 2026, 08:45 AM UTC

    We have been notified about an issue impacting voice calls to multiple networks. You may experience intermittent call disconnects or call failures. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com.

  2. monitoring Aug 29, 2026, 09:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Aug 29, 2026, 11:08 AM UTC

    We are currently investigating this issue.

  4. resolved Aug 31, 2026, 10:27 AM UTC

    This incident has been resolved.