Vonage API incident

India - multiple networks - MULTIPLE CHANNEL PROCESSING DEGRADATION

Vonage API is currently experiencing a minor incident affecting Voice APAC, which began 2d ago. The vendor's full update timeline is below.

Started
Aug 29, 2026, 08:45 AM UTC
Resolved
Ongoing
Duration
● 1d 16h
Detected by Pingoru
Aug 29, 2026, 08:45 AM UTC

Affected components

Voice APAC

Update timeline

  1. investigating Aug 29, 2026, 08:45 AM UTC

    We have been notified about an issue impacting voice calls to multiple networks. You may experience intermittent call disconnects or call failures. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com.

  2. monitoring Aug 29, 2026, 09:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Aug 29, 2026, 11:08 AM UTC

    We are currently investigating this issue.