Vonage API incident

UK SMS - Delivery Degradation affecting 3uk Network

Vonage API experienced a minor incident on October 14, 2026 affecting SMS Europe, lasting 7h 21m. The incident has been resolved; the full update timeline is below.

Started: Oct 14, 2026, 08:49 AM UTC
Resolved: Oct 14, 2026, 04:10 PM UTC
Duration: 7h 21m
Detected by Pingoru: Oct 14, 2026, 08:49 AM UTC

Affected components

SMS Europe

Update timeline

investigating Oct 14, 2026, 08:49 AM UTC

Please be informed that we are currently observing SMS delivery degradation towards 3uk Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
monitoring Oct 14, 2026, 09:57 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Oct 14, 2026, 04:10 PM UTC

This incident has been resolved.