Vonage API incident

Germany Silent Authentication - Service degradation affecting Telekom Deutschland GmbH

Minor Resolved View vendor source →

Vonage API experienced a minor incident on October 13, 2026 affecting Verify SilentAuth Europe, lasting 5h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2026, 10:19 PM UTC
Resolved
Oct 14, 2026, 03:38 AM UTC
Duration
5h 19m
Detected by Pingoru
Oct 13, 2026, 10:19 PM UTC

Affected components

Verify SilentAuth Europe

Update timeline

  1. investigating Oct 13, 2026, 10:19 PM UTC

    We are currently experiencing degradation of the Silent Authentication service, which is affecting Telekom Deutschland GmbH Germany. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

  2. monitoring Oct 14, 2026, 12:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 14, 2026, 03:38 AM UTC

    This incident has been resolved.