Vonage API incident

United Arab Emirates SMS - Degradation affecting Pre-Registered Domestic brands

Vonage API experienced a minor incident on July 13, 2026 affecting SMS Middle East & Africa, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started: Jul 13, 2026, 09:23 PM UTC
Resolved: Jul 14, 2026, 12:32 AM UTC
Duration: 3h 9m
Detected by Pingoru: Jul 13, 2026, 09:23 PM UTC

Affected components

SMS Middle East & Africa

Update timeline

investigating Jul 13, 2026, 09:23 PM UTC

We are currently observing SMS delivery degradation for domestic pre-registered brands. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
monitoring Jul 14, 2026, 12:05 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 14, 2026, 12:32 AM UTC

This incident has been resolved.