Vonage API incident

Nigeria SMS - Delivery Degradation towards MTN network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on July 13, 2026 affecting SMS Middle East & Africa, lasting 6h 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 04:26 PM UTC
Resolved
Jul 13, 2026, 10:49 PM UTC
Duration
6h 22m
Detected by Pingoru
Jul 13, 2026, 04:26 PM UTC

Affected components

SMS Middle East & Africa

Update timeline

  1. investigating Jul 13, 2026, 04:26 PM UTC

    We are currently observing SMS delivery degradation towards Nigeria-MTN network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jul 13, 2026, 08:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 13, 2026, 10:49 PM UTC

    This incident has been resolved.