Vonage API incident

Pakistan SMS - Delivery degradation towards Jazz (Mobilink) Network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on April 27, 2026 affecting SMS APAC, lasting 5h 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 09:46 PM UTC
Resolved
Apr 28, 2026, 03:25 AM UTC
Duration
5h 39m
Detected by Pingoru
Apr 27, 2026, 09:46 PM UTC

Affected components

SMS APAC

Update timeline

  1. investigating Apr 27, 2026, 09:46 PM UTC

    We have observed SMS delivery degradation towards Jazz (Mobilink) network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Apr 27, 2026, 11:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 28, 2026, 03:25 AM UTC

    This incident has been resolved.