Vonage API incident

Service issue for Email services using Verify V2 API platform

Minor Resolved View vendor source →

Vonage API experienced a minor incident on June 19, 2026 affecting Verify V2, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 11:47 AM UTC
Resolved
Jun 19, 2026, 12:32 PM UTC
Duration
44m
Detected by Pingoru
Jun 19, 2026, 11:47 AM UTC

Affected components

Verify V2

Update timeline

  1. investigating Jun 19, 2026, 11:47 AM UTC

    We are aware of issues that may be impacting your email delivery using the Verify V2 API. Our engineers are working to quickly resolve the issue. We’ll provide further updates within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jun 19, 2026, 12:18 PM UTC

    Thank you for your patience following our third party's reported service interruption earlier today, which may have impacted your OTP delivery via Email using the Verify V2 API. Our third-party provider has identified the issue and applied initial mitigations and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates within 2 hours, and once full service is restored. If you have any questions, please contact api.support.vonage.com

  3. resolved Jun 19, 2026, 12:32 PM UTC

    Vonage services have been fully restored following today’s service interruption reported by our third-party provider, which began at 2026-06-19 11:14 UTC. Full resolution of the incident has been confirmed by the third-party provider, effective 2026-06-19 11:38 UTC. Thank you for your patience and understanding as we worked with our third party to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com