Vonage API incident

France Silent Authentication - Service degradation affecting the Orange network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on May 21, 2026 affecting Verify SilentAuth Europe, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 09:26 PM UTC
Resolved
May 23, 2026, 11:23 PM UTC
Duration
2d 1h
Detected by Pingoru
May 21, 2026, 09:26 PM UTC

Affected components

Verify SilentAuth Europe

Update timeline

  1. investigating May 21, 2026, 09:26 PM UTC

    We are currently experiencing degradation of the Silent Authentication service, which is affecting the Orange network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring May 23, 2026, 10:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 23, 2026, 11:23 PM UTC

    This incident has been resolved.