Vonage API incident

Indonesia SMS - Delivery Degradation towards IOH network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on March 26, 2026 affecting SMS APAC, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 06:57 AM UTC
Resolved
Mar 26, 2026, 10:10 AM UTC
Duration
3h 13m
Detected by Pingoru
Mar 26, 2026, 06:57 AM UTC

Affected components

SMS APAC

Update timeline

  1. investigating Mar 26, 2026, 06:57 AM UTC

    We are currently observing SMS delivery degradation towards Indonesia IOH network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Mar 26, 2026, 09:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 26, 2026, 10:10 AM UTC

    This incident has been resolved.