Vonage API experienced a minor incident on September 7, 2026 affecting Programmable SIP & SIP Interconnect and Voice API and 1 more component, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 07, 2026, 03:40 PM UTC
We are aware of an issue impacting a small number of outbound calls to US destinations via Voice API and SIP Trunking. We are actively working to resolve the issue as soon as possible. We will provide further updates within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
- resolved Sep 07, 2026, 05:13 PM UTC
Vonage services have been fully restored following today’s service Voice API platform, which began at 7 Sep 2026 15:04:44 UTC. Full resolution has been confirmed effective 7 Sep 2026 16:43:18 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact [api.support.vonage.com OR https://www.vonage.com/support/].