Vonage API incident

Peru SMS - Degradation towards Claro network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on April 9, 2026 affecting SMS Latin America, lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 07:44 PM UTC
Resolved
Apr 10, 2026, 12:19 AM UTC
Duration
4h 34m
Detected by Pingoru
Apr 09, 2026, 07:44 PM UTC

Affected components

SMS Latin America

Update timeline

  1. investigating Apr 09, 2026, 07:44 PM UTC

    We are currently observing SMS delivery degradation towards Peru Claro. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Apr 09, 2026, 10:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 10, 2026, 12:19 AM UTC

    This incident has been resolved.