Vonage API incident

Spain SMS - Delivery degradation affecting messages from a subset of LVNs

Vonage API experienced a minor incident on September 2, 2026 affecting SMS Europe, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started: Sep 02, 2026, 09:14 AM UTC
Resolved: Sep 02, 2026, 01:19 PM UTC
Duration: 4h 5m
Detected by Pingoru: Sep 02, 2026, 09:14 AM UTC

Affected components

SMS Europe

Update timeline

investigating Sep 02, 2026, 09:14 AM UTC

We have been notified by our supplier about delivery degradation towards Spain using a subset of our LVNs and other MTs. We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
monitoring Sep 02, 2026, 10:54 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 02, 2026, 01:19 PM UTC

This incident has been resolved.