Vonage API incident

Embedded Signup Impacted Due to Meta Platform Issue

Minor Resolved View vendor source →

Vonage API experienced a minor incident on April 10, 2026 affecting Whatsapp Connectivity, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 02:27 PM UTC
Resolved
Apr 10, 2026, 04:16 PM UTC
Duration
1h 49m
Detected by Pingoru
Apr 10, 2026, 02:27 PM UTC

Affected components

Whatsapp Connectivity

Update timeline

  1. identified Apr 10, 2026, 02:27 PM UTC

    We are currently observing a high level of disruption impacting the Embedded Signup flow, which is affecting onboarding processes. Meta’s engineering team has identified the root cause, and a fix is actively being deployed. This issue is originating from Meta and is consequently impacting Vonage customers using this functionality. We are closely monitoring the situation and will share further updates as soon as more information becomes available.

  2. resolved Apr 10, 2026, 04:16 PM UTC

    Vonage services are fully restored following today's interruption in Embedded Signup flow caused by third party provider, which impacted onboarding processes from 2026-04-10 00:45:00 UTC until 2026-04-10 14:20:00 UTC. Thank you for your patience and understanding as our provider worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.