Service Issue with Email Verification: Verify V2

Update timeline

1. investigating Apr 17, 2026, 07:22 AM UTC

   We are aware of issues that may be impacting some Vonage customers' email delivery over the Verify API V2 due to a third-party outage that is affecting multiple service providers. We'll provide further updates within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

2. monitoring Apr 17, 2026, 07:41 AM UTC

   Thank you for your patience on this incident. Vonage services are showing signs of recovery following today's interruption in the Verify API V2 Email Verification, and the incident should be resolved now. Start Time: 2026-04-17T06:45:00 UTC End Time: 2026-04-17T07:07:00 UTC We'll continue to monitor the incident for any further changes. If you have any questions, please contact api.support.vonage.com

3. investigating Apr 17, 2026, 07:54 AM UTC

   Vonage services are fully restored following today's interruption in the Verify API V2 Email Verification from 2026-04-17T06:45:00 UTC until 2026-04-17T07:07:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com

4. resolved Apr 17, 2026, 07:56 AM UTC

   Vonage services are fully restored following today's interruption in the Verify API V2 Email Verification from 2026-04-17T06:45:00 UTC until 2026-04-17T07:07:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com