Vonage API incident
Service Issues: Issues impacting WhatsApp Number Onboarding
Ongoing since 03:07 PM UTC, affecting Whatsapp Connectivity.
We continue to work to resolve the issue that may be impacting your WhatsApp Number Onboarding via the Embedded Sign-Up flow. If you need to add a new number to an existing WhatsApp Business Account in the meantime, please contact our support team at api.support.vonage.com for manual assistance. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
Affected components
Update timeline
- investigating Nov 02, 2026, 03:07 PM UTC
We are aware of issues that may be impacting your WhatsApp number onboarding via the Embedded sign-up flow. We are working to resolve the issue as soon as possible. We'll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
- identified Nov 02, 2026, 03:52 PM UTC
We continue to work to resolve the issue that may be impacting your WhatsApp Number Onboarding via the Embedded Sign-Up flow. If you need to add a new number to an existing WhatsApp Business Account in the meantime, please contact our support team at api.support.vonage.com for manual assistance. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
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