Vonage API incident

Ghana SMS - Delivery degradation towards MTN network

Resolved after 2 hours 6 minutes, affecting SMS Middle East & Africa, on October 29, 2026.

monitoring Oct 29, 2026, 07:14 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 29, 2026, 06:53 PM UTC
Resolved
Oct 29, 2026, 09:00 PM UTC
Duration
2h 6m
Detected by Pingoru
Oct 29, 2026, 06:53 PM UTC

Affected components

SMS Middle East & Africa

Update timeline

  1. investigating Oct 29, 2026, 06:53 PM UTC

    Please be advised that we are observing message delivery degradation towards MTN Ghana. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Oct 29, 2026, 07:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 29, 2026, 09:00 PM UTC

    This incident has been resolved.

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