Vonage API incident

United Arab Emirates SMS - Degradation affecting Etisalat (Emirates Telecom Corp) & DU

Minor Resolved View vendor source →

Vonage API experienced a minor incident on October 20, 2026 affecting SMS Middle East & Africa, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 09:28 PM UTC
Resolved
Oct 21, 2026, 12:18 AM UTC
Duration
2h 49m
Detected by Pingoru
Oct 20, 2026, 09:28 PM UTC

Affected components

SMS Middle East & Africa

Update timeline

  1. investigating Oct 20, 2026, 09:28 PM UTC

    We are currently observing SMS delivery degradation for Etisalat (Emirates Telecom Corp). We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. resolved Oct 21, 2026, 12:18 AM UTC

    This incident has been resolved.