Vonage API incident

UK SMS - Delivery degradation affecting subset of UK LVNs

Minor Resolved View vendor source →

Vonage API experienced a minor incident on October 20, 2026 affecting SMS Europe, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 09:47 AM UTC
Resolved
Oct 20, 2026, 12:03 PM UTC
Duration
2h 15m
Detected by Pingoru
Oct 20, 2026, 09:47 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Oct 20, 2026, 09:47 AM UTC

    We are currently observing SMS delivery degradation towards UK networks through a subset of our UK LVNs We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Oct 20, 2026, 11:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 20, 2026, 12:03 PM UTC

    This incident has been resolved.