Vonage API experienced a minor incident on October 19, 2026 affecting Programmable SIP & SIP Interconnect and Voice API and 1 more component, lasting 5h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 19, 2026, 03:42 PM UTC
We are aware of issues that may be impacting your Voice traffic. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2.5 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.
- monitoring Oct 19, 2026, 04:34 PM UTC
Vonage services continue to show signs of recovery following today's interruption in Voice traffic. We'll continue to provide further updates here within 4 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
- monitoring Oct 19, 2026, 06:44 PM UTC
Vonage services continue to show signs of recovery following today's interruption in Voice traffic. We'll continue to provide further updates here within 2 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.
- resolved Oct 19, 2026, 08:51 PM UTC
Vonage services have been fully restored following today’s service interruption in Voice traffic, which began at 2026-10-19 15:11 UTC. Full resolution has been confirmed effective 2026-10-19 16:11 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.