Vonage API incident

UK SMS - Delivery Degradation affecting 3uk Network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on October 13, 2026 affecting SMS Europe, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2026, 08:48 AM UTC
Resolved
Oct 13, 2026, 10:42 AM UTC
Duration
1h 54m
Detected by Pingoru
Oct 13, 2026, 08:48 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Oct 13, 2026, 08:48 AM UTC

    Please be informed that we are currently observing SMS delivery degradation towards 3uk Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Oct 13, 2026, 09:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 13, 2026, 10:42 AM UTC

    This incident has been resolved.