Emergency Services - PSAP Incident Notification

Update timeline

1. resolved Jan 11, 2026, 09:59 PM UTC

   Type: Incident Duration: 7 hours and 17 minutes Affected Components: Emergency Services (e911) Jan 11, 21:59:05 GMT+0 - Investigating - _A service disruption has been identified that potentially affects you or your end users; details can be found below._ _Geographic Area and/or PSAPs Potentially Affected:_ _FCC ID 548 - Barstow Police Department, CA_ _FCC ID 915 - San Bernardino County Sheriff - Victorville, CA_ _FCC ID 8122 - USMC Logistics Base - Barstow (NEBO), CA_ _Impact of the issue:_ _An issue potentially impacting emergency services to the PSAPs listed above has been identified._ _Update 1: Our emergency service provider peering components have been validated to be working as designed. Calls are being delivered via the carrier's tertiary route. No additional affected PSAPs have been identified. Ticket has been opened with the circuit provider(s). Alternate routing is not available. Our provider Incident Command will continue to request hourly updates from the circuit provider(s). Next update will be provided in one hour or when more information becomes available._ _We’ll continue providing updates regularly and as soon as they become available._ Jan 12, 05:16:33 GMT+0 - Resolved - This incident has been resolved.