VoiceLogix Outage History
VoiceLogix is up right nowPingoru has recorded 10 incidents for VoiceLogix: 1 in the last 12 months and 0 in the last 90 days.
Incidents, newest first
Minor February 20, 2026 Infrastructure issues 1h 15m Inbound Voice Services, Outbound Voice Services, SMS Messaging, Web RTC and 5 more
Started Feb 20, 2026, 03:19 PM UTC· resolved Feb 20, 2026, 04:35 PM UTC
- investigating Feb 20, 2026, 03:19 PM UTC
We are currently investigating this issue.
- investigating Feb 20, 2026, 03:34 PM UTC
We have identified that all calls are still processing and are completing, the issue is effecting only our portal and APIs. This will effect the webphone and mobile apps.
- monitoring Feb 20, 2026, 04:06 PM UTC
We have identified the issue and corrected. We are monitoring this for further issues.
- resolved Feb 20, 2026, 04:35 PM UTC
This incident has been resolved.
Minor September 12, 2025 Core outage 7h 30m Inbound Voice Services
Started Sep 12, 2025, 01:43 PM UTC· resolved Sep 12, 2025, 09:13 PM UTC
- investigating Sep 12, 2025, 01:43 PM UTC
We are investigating an issue with calls routing through an auto attendant being disconnected upon answering.
- identified Sep 12, 2025, 06:38 PM UTC
We have identified the issue and are working on a fix.
- monitoring Sep 12, 2025, 08:16 PM UTC
We have deployed a fix and are monitoring for further issues.
- resolved Sep 12, 2025, 09:13 PM UTC
This incident has been resolved.
Major August 20, 2025 Partial Manager Portal / API outage –
Started Aug 20, 2025, 05:00 PM UTC· resolved Aug 20, 2025, 05:00 PM UTC
- resolved Aug 20, 2025, 06:26 PM UTC
We experienced a brief outage within our data center on one of our primary cores. This was a partial outage and some calls using webphones cell phone apps may have been effected. We have distributed all traffic over to out other cores while we investigate and perform a full RCA on the outage to determine the cause.
Major August 18, 2025 Device Provisioning Outage 37m Manager Portal
Started Aug 18, 2025, 03:53 AM UTC· resolved Aug 18, 2025, 04:30 AM UTC
- investigating Aug 18, 2025, 03:53 AM UTC
We are currently investigating an outage with our device provisioning service. During this time. You may not be able to see device statuses in the manager portal and will not be able to make any changes to devices. T1 Teams are actively investigating the issue.
- identified Aug 18, 2025, 04:08 AM UTC
The issue has been identified has is being worked on. Services are being restored.
- monitoring Aug 18, 2025, 04:19 AM UTC
We have corrected the issue and all services now appear to be restored. We will continue to monitor for further issues.
- resolved Aug 18, 2025, 04:30 AM UTC
This incident has been fully resolved.