Resolved after 37 minutes, affecting Manager Portal, on August 18, 2025.
We have corrected the issue and all services now appear to be restored. We will continue to monitor for further issues.
Affected components
Update timeline
- investigating Aug 18, 2025, 03:53 AM UTC
We are currently investigating an outage with our device provisioning service. During this time. You may not be able to see device statuses in the manager portal and will not be able to make any changes to devices. T1 Teams are actively investigating the issue.
- identified Aug 18, 2025, 04:08 AM UTC
The issue has been identified has is being worked on. Services are being restored.
- monitoring Aug 18, 2025, 04:19 AM UTC
We have corrected the issue and all services now appear to be restored. We will continue to monitor for further issues.
- resolved Aug 18, 2025, 04:30 AM UTC
This incident has been fully resolved.
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