Resolved after 7 hours 30 minutes, affecting Inbound Voice Services, on September 12, 2025.
We have deployed a fix and are monitoring for further issues.
Affected components
Inbound Voice Services
Update timeline
- investigating Sep 12, 2025, 01:43 PM UTC
We are investigating an issue with calls routing through an auto attendant being disconnected upon answering.
- identified Sep 12, 2025, 06:38 PM UTC
We have identified the issue and are working on a fix.
- monitoring Sep 12, 2025, 08:16 PM UTC
We have deployed a fix and are monitoring for further issues.
- resolved Sep 12, 2025, 09:13 PM UTC
This incident has been resolved.
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