VoiceLogix incident

Partial Manager Portal / API outage

Resolved on August 20, 2025.

resolved Aug 20, 2025, 06:26 PM UTC

We experienced a brief outage within our data center on one of our primary cores. This was a partial outage and some calls using webphones cell phone apps may have been effected. We have distributed all traffic over to out other cores while we investigate and perform a full RCA on the outage to determine the cause.

Started
Aug 20, 2025, 05:00 PM UTC
Resolved
Aug 20, 2025, 05:00 PM UTC
Duration
–
Detected by Pingoru
Aug 20, 2025, 05:00 PM UTC

Update timeline

  1. resolved Aug 20, 2025, 06:26 PM UTC

    We experienced a brief outage within our data center on one of our primary cores. This was a partial outage and some calls using webphones cell phone apps may have been effected. We have distributed all traffic over to out other cores while we investigate and perform a full RCA on the outage to determine the cause.

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