VoiceLogix incident
Voice, 911, API, Porting, Toll-Free Messaging, New Number Ordering Intermittent Incident
Resolved after 10 hours 35 minutes, affecting Inbound Voice Services and Outbound Voice Services and 1 more, on September 27, 2021.
VoiceLogix sysops teams are currently observing expected network behavior. Our teams will continue to monitor for network stability.
Affected components
Update timeline
- investigating Sep 27, 2021, 08:08 PM UTC
We are currently investigating an incident with one of our underlying carriers.
- investigating Sep 27, 2021, 08:09 PM UTC
A portion of VoiceLogix customers may be experiencing issues with inbound and outbound calling due to an issue with an underlying carrier. VoiceLogix Operations teams are working with an underlying carrier to resolve this issue and will provide updates as they become available. If you are experiencing this issue, please reach out to VoiceLogix customer support.
- monitoring Sep 28, 2021, 02:17 AM UTC
VoiceLogix sysops teams are currently observing expected network behavior. Our teams will continue to monitor for network stability.
- resolved Sep 28, 2021, 02:18 AM UTC
After continued network stability. We consider this incident resolved.
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