VoiceLogix incident

Inbound Calling Incident

Resolved after 4 hours 19 minutes, affecting Inbound Voice Services, on September 29, 2021.

investigating Sep 29, 2021, 07:54 PM UTC

The affected underlying carrier has marked the isolated incident impacting inbound calls from Verizon Wireless resolved at this time.

Started
Sep 29, 2021, 01:46 PM UTC
Resolved
Sep 29, 2021, 06:05 PM UTC
Duration
4h 19m
Detected by Pingoru
Sep 29, 2021, 01:46 PM UTC

Affected components

Inbound Voice Services

Update timeline

  1. investigating Sep 29, 2021, 04:45 PM UTC

    VoiceLogix is currently investigating an incident with an underlying carrier impacting inbound calls from Verizon Wireless to the carriers network. Inbound calls may experience intermittent failures. VoiceLogix teams are working with the carrier to resolve the issue.

  2. investigating Sep 29, 2021, 07:54 PM UTC

    The affected underlying carrier has marked the isolated incident impacting inbound calls from Verizon Wireless resolved at this time.

  3. resolved Sep 29, 2021, 07:55 PM UTC

    This incident has been resolved.

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