Resolved after 1 hour 6 minutes, affecting Outbound Voice Services and SIP Trunking, on August 7, 2023.
All calls are Processing properly at this point, We are continuing to monitor the situation.
Affected components
Outbound Voice ServicesSIP Trunking
Update timeline
- identified Aug 07, 2023, 07:00 PM UTC
We have identified a routing issue with one of our carriers and are working to mitigate outbound calling issues.
- monitoring Aug 07, 2023, 07:34 PM UTC
A fix has been implemented and we are monitoring the situation.
- resolved Aug 07, 2023, 08:07 PM UTC
All calls are Processing properly at this point, We are continuing to monitor the situation.
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