VMware Workspace ONE incident
Omnissa Access: Possible delays updating new user, group and entitlement changes / United States (Partial Region)
VMware Workspace ONE experienced a minor incident on July 8, 2025 affecting Workspace ONE Access - US2, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 08, 2025, 07:38 AM UTC
Omnissa Access is investigating possible delays in provisioning new users, group and entitlement changes in *.workspaceair.com. There may be limited or no service impact at this time. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
- monitoring Jul 08, 2025, 08:33 AM UTC
Omnissa Access completed actions to remediate the issues and confirm that the services are available. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
- resolved Jul 08, 2025, 09:55 AM UTC
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.