VMware Workspace ONE incident

Workspace ONE Intelligence: Service Degradation / Global (Full Region)

Major Resolved View vendor source →

VMware Workspace ONE experienced a major incident on July 15, 2026 affecting Data Ingest - United States and Data Ingest - Germany and 1 more component, lasting 6h 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 09:04 PM UTC
Resolved
Jul 16, 2026, 03:07 AM UTC
Duration
6h 3m
Detected by Pingoru
Jul 15, 2026, 09:04 PM UTC

Affected components

Data Ingest - United StatesData Ingest - GermanyData Ingest - IrelandData Ingest - AustraliaData Ingest - CanadaData Ingest - JapanData Ingest - United KingdomData Ingest - GovCloudData Ingest - IndiaData Ingest - Singapore

Update timeline

  1. investigating Jul 15, 2026, 09:04 PM UTC

    Workspace ONE Intelligence has detected service degradation in Ireland. Affected customers may observe: - Data submitted to Intelligence may take longer than normal to appear in the UI, be included in reports, or be processed by Freestyle workflows. The Workspace ONE Intelligence team is actively investigating these issues, and will provide further status page updates.

  2. investigating Jul 15, 2026, 09:20 PM UTC

    We have detected service degradation in all regions.

  3. monitoring Jul 16, 2026, 01:11 AM UTC

    The Workspace ONE Intelligence team has addressed the underlying issue, and is monitoring service recovery.

  4. resolved Jul 16, 2026, 03:07 AM UTC

    The Workspace ONE Intelligence team has resolved the incident: - Data submitted to Intelligence will appear in the UI, be included reports, and be processed by Freestyle workflows as usual.