VMware Workspace ONE incident
Omnissa Access and Workspace ONE Hub Services: Application Launch Issues / United States (Full Region) and Canada (Full Region)
VMware Workspace ONE experienced a minor incident on July 7, 2026 affecting Omnissa Access - US1 and Omnissa Access - US2 and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 07, 2026, 07:03 AM UTC
Omnissa Access and Workspace ONE Hub Services is investigating reports of issues launching applications only for customers using Horizon Client 24.12 and below in *.us1.wss.workspaceone.com, *.workspaceair.com, *.workspaceoneaccess.com and *.ca.wss.workspaceone.com. We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
- identified Jul 07, 2026, 07:05 AM UTC
Omnissa Access and Workspace ONE Hub Services continues to experience issues. Operations teams are actively investigating and troubleshooting the issues.
- identified Jul 07, 2026, 07:09 AM UTC
Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
- identified Jul 07, 2026, 07:17 AM UTC
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
- resolved Jul 07, 2026, 07:20 AM UTC
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.