VMware Workspace ONE incident
Workspace ONE UEM: Availability issues / Germany (Full Region)
VMware Workspace ONE experienced a major incident on July 11, 2026 affecting Workspace ONE UEM - Germany, lasting 2h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 11, 2026, 06:10 AM UTC
Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments. Operations teams have identified the issue with control plane infrastructure and are actively working to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
- investigating Jul 11, 2026, 06:46 AM UTC
Omnissa Workspace ONE continues to experience issues. Operations teams have escalated the issue with the development / SRE resources to resolve the issue.
- investigating Jul 11, 2026, 07:26 AM UTC
Omnissa Workspace ONE continues to experience issues. Operations teams are actively working to resolve it.
- identified Jul 11, 2026, 08:04 AM UTC
Omnissa Workspace ONE continues to experience issues. Operations teams have identified the issue with control plane infrastructure. Operations teams are actively working to resolve the issue.
- resolved Jul 11, 2026, 08:22 AM UTC
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.