VMware Workspace ONE incident

Omnissa Access and Workspace ONE Hub Services: Login & Launch Issues / United States (Partial Region)

VMware Workspace ONE experienced a minor incident on September 23, 2025 affecting Workspace ONE Access - US3 and Workspace ONE Hub Services Catalog - US3, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started: Sep 23, 2025, 05:50 AM UTC
Resolved: Sep 23, 2025, 07:16 AM UTC
Duration: 1h 26m
Detected by Pingoru: Sep 23, 2025, 05:50 AM UTC

Affected components

Workspace ONE Access - US3Workspace ONE Hub Services Catalog - US3

Update timeline

identified Sep 23, 2025, 05:50 AM UTC

Omnissa Access and Workspace ONE Hub Services is investigating reports of issues with login and launch. We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
monitoring Sep 23, 2025, 05:51 AM UTC

Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
resolved Sep 23, 2025, 07:16 AM UTC

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.