VMware Workspace ONE incident
Workspace ONE Hub Services: Intermittent Errors in Germany (Full Region)
VMware Workspace ONE experienced a major incident on September 29, 2025 affecting Workspace ONE Hub Services Catalog - Germany, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 29, 2025, 07:18 AM UTC
Omnissa Access and Workspace ONE Hub Services is investigating intermittent performance issues in *.vmwareidentity.de (de.wss.workspaceone.com). We will provide more information shortly.
- identified Sep 29, 2025, 07:55 AM UTC
Omnissa Access and Workspace ONE Hub Services continues to experience issues. Operations teams have identified the issue and are working to resolve it.
- identified Sep 29, 2025, 08:14 AM UTC
Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
- identified Sep 29, 2025, 10:26 AM UTC
Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
- resolved Sep 29, 2025, 10:51 AM UTC
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.