VMWare Cloud Services incident

ClientNet Track and Trace Search Results Email Delivery Issue

VMWare Cloud Services is currently experiencing a major incident, which began 1d ago. The vendor's full update timeline is below.

Started
Sep 09, 2026, 08:44 AM UTC
Resolved
Ongoing
Duration
● 1d 2h
Detected by Pingoru
Sep 09, 2026, 08:44 AM UTC

Update timeline

  1. investigating Sep 09, 2026, 08:44 AM UTC

    We are aware of some customers experiencing issues receiving ClientNet Track and Trace search results via email. As a workaround, these results can still be accessed and downloaded directly through the portal. Our engineering team is currently investigating the issue. Please note that there is no impact to delivery and security scanning of your email traffic, and all other aspects of our services remain functional.